Hi,
I joined CARM in 2025 with more than 15 years’ experience leading charities and community organisations. I’m passionate about reducing loneliness and improving wellbeing for older and disabled people, and have previously worked with organisations supporting older people.
My role is to lead and support the team, work alongside our trustees, and ensure we’re delivering meaningful, local impact through everything we do. I also lead on securing the funding we need to deliver our projects and cover our core costs.
I’ve led organisations through times of change and growth, and I believe in working collaboratively to make things better — for the people we support, our volunteers, and our staff. I’m proud to be part of CARM’s story and to be building on its strong foundations to ensure we remain a trusted and responsive presence in the community.
Hi, I’m Victoria.
I started as Development Officer in September 2019. It is an exciting role, full of challenges. Ensuring CARM can progress and continue its good work is at the heart of all I do.
The services that CARM provides are so valuable and needed across our community and they make a real difference to people’s lives every day. I will be making sure that message gets out to businesses and across social media, drumming up funding and support so our services can extend, grow and advance in the future.
Hello, I’m Kerry, I joined CARM in February 2022.
Loneliness is a big issue, so it is a privilege to work in such a rewarding role where you make a difference to people.
My role is to ensure volunteers have a good experience making a difference to our clients who enjoy their weekly visits from our volunteers making their lives and well-being much better.’
I’m Fiona.
I’ve worked in the voluntary sector since 1999 initially working for a Countywide disability charity. I am experienced in project management, fundraising, volunteer management, safeguarding and reminiscence. CARM is a great charity to be involved with. I love my work coordinating the reminiscence service, thanks to the efforts and support of a wonderful team of volunteers.
Together we enjoy encouraging and learning about the memories of all the lovely individuals that join us each week at the sessions, either talking or musical.
Hello, I’m Katie.
Our CARM Meeting Points are small social drop-ins where anyone who is feeling a little lonely or isolated can come along and expect to find a warm welcome, a cup of tea and a biscuit, and some friendly faces. CARM Meeting Points are run by our wonderful volunteers and my job as Meeting Point Coordinator is to support them to maintain and grow this valuable service.
I will attend Meeting Points myself on a regular basis, get to know the members, suggest some interesting speakers, activities or outings the groups might like to try, and support new people who might be nervous about attending the first time by having a chat beforehand, giving them information, or finding them a ‘buddy’ volunteer. We really are a friendly bunch, so do pop in and say hello.
Hiya I’m Zena,
I began working for CARM in April 2014 and absolutely love it .
As loneliness has become recognised by Government as a serious problem, CARM’s role within the community is never more important. As a befriending co-ordinator we aim to provide our clients with a volunteer visitor who improves their wellbeing.
We never forget how important our volunteers are; when we match a lonely person with one of our wonderful volunteers, we make a difference, CARM makes their life better. That’s why I love working here.
Hello I'm Sarah.
I started working for CARM in July 2021, after a year of lockdown. Loneliness has always been a problem but even more so during the pandemic. I joined at a busy and exciting time when meeting points were just re-opening and things were starting to get back to some kind of "normality", whatever that is nowadays. It's lovely working in a team knowing that our work really does make a difference to people's lives.
Hi I’m Caroline,
I started as Development and Lasting Friendships Co-ordinator in January 2025. I am thrilled to be working on our exciting new services so we can extend, grow and advance in the future. Some of these include our men’s games groups, hand/head massage, puzzle sheets and pet therapy. The services that CARM provides are so valuable and needed across our community and they make a real difference to people’s lives every day. We want to develop the new services to offer more social interactions for our clients and work to help reduce social isolation and loneliness.
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The word ‘loneliness’ expresses the pain of being alone